What are your store hours?
We are generally available Tuesday – Sunday 11:00 – 6:00 however we are by appointment only. You can request an appointment online.
So you’re saying I need an appointment?
Yes. We want to make sure all of our brides are given our undivided attention. We have stylists and dressing rooms held for individual appointments, so we cannot accommodate walk-ins.
How long is an appointment?
Our initial styling appointments are scheduled for one hour, but rest assured that if we run over, we will happily schedule another appointment with you to make sure you are able to try on all the dresses you are interested in. If you think you need more time, you are welcome to schedule a private bridal appointment which lasts 2 hours.
How far in advance do I need to book my appointment?
Typically we book 2 to 3 weeks ahead for a Saturday or Sunday appointment. Book early to guarantee a spot – weekends are in high demand.
Do you offer alterations?
We specialize in Bridal Gowns alterations. We help brides even if they purchase their dresses elsewhere. Our team has over 30 years of experience. We not only alter your dress but also do creative customization and custom accessories such as veils, belts, cover-ups, and over-skirts, adding straps, sleeves, and beading. Average alteration price is between $485 and $900.
How far before my wedding should I make an appointment?
Most of our dresses take 5 months or more to order; less than that often incurs a rush fee. In addition to that you will need 2 months for alteration. We suggest setting an appointment at least 8-9 months ahead of your date.
What if I’m getting married in less than 6 months?
Most designers can rush a dress, for an additional fee. We also have a good selection of sample dresses that we sell off the rack. When you make your appointment let us know what you are looking for and we will try our best to find you something great.
Are we allowed to bring champagne?
Yes. The corkage fee is $40. We will provide glasses.
What is the difference between fitting room?
There is no difference between the rooms. You may book any available.
Each room is designed in a way to offers the maximum privacy for the Bride.
Can I come in early to browse your collection?
Unfortunately, no, our appointments are scheduled back to back and we want all of our brides to have an exclusive experience. We kindly ask that you come at your appointed time.
What should I do if I’m running late?
Our grace period is 15 minutes. We might offer you to reschedule it for a different time. Keep us in the loop and we will do our best to accommodate; we get it- life happens!
What size are your samples?
On average, our sample sizes range from 6-22.
Return Policy
All sales are final and cannot be canceled. Unfortunately, due to the special nature of our merchandise, we are unable to accommodate refunds or exchanges under any circumstances. Once an order is placed, our vendors are also unable to cancel, make changes, or modify any order. Before placing your order, please be sure of the style, color, size, and any other specifications before you submit your order. The submission of any order fully acknowledges your agreements to these Terms & Conditions. This also applies to Sample Dresses sold off the rack.
Do you carry the entire collection for each designer?
We do not carry the entire collection from each designer so if there is a specific dress you want to try we can usually arrange to get it on loan for your appointment. We don’t bring in loaner gowns for first appointments. All loaners are subject to availability from the designer. A Bride is expected to pay for a loaner a fee of $150-200 that may be waived in case of purchase of that style. Please, email your request at least two weeks prior to your appointment.
What do I need to bring to my appointment?
You know you can’t wait to put on those Sexy Spanks! We highly recommend a garment that shapes you the way you want on your wedding day. Don’t forget to wear a nude bra and neutral undies. No need to bring your hills for that appointment. We will provide it if needed. Ideas and an open mind are just as important. Visit our websites to select a few of your favorite styles before your appointment. You should also be open to different styles and silhouettes. We can’t tell you how many times we’ve heard, “This is completely different than I pictured, but I LOVE it!”.
How many people can I bring?
We recommend bringing 2-3 maximum; your most trusted friend and/or family member. Remember, the more people you bring, the more opinions you will get. We are also a cozy (yes, small) intimate studio and
really cannot comfortably accommodate seat more than 4 people. If you have a bigger party, please book a Private appointment.
Do you allow children or dogs?
We love kids and puppies! Unfortunately, our bridal studio is not set up for either. The furniture and dresses are extremely delicate and we want your full attention on finding your dream dress!
Can I take pictures?
Yes. In fact, we encourage pictures. We also love seeing your point of view of our lovely little studio. Tag us on Instagram #rinsbridalsalon or share with your friends and family on Facebook
@rinsbridal
What is the average price range of your bridal dresses?
Our gorgeous bridal gowns range from $1,000 – $3,500, with the majority of our gowns falling in the $1300- $2500 range. We specialize in finding new up-and-coming designers that are fashion-forward and yet still reasonable. We always have something special on Sale for a very affordable price. All prices do not include alterations, but we do have someone great to recommend to you!
Are the dresses custom-made?
The dresses are not made to your exact measurements. You choose a size based on your bust, waist and hip. Since everyone’s body is different, you should expect that alterations will still be needed upon receiving your dress. We do alterations in-house.
Our seamstress is available on Tuesdays and Thursdays.
Food and makeup.
We are very happy for our Brides and understand they want to celebrate that important moment in their life. But we are a small boutique and don’t have enough space for celebrating. We don’t allow food. We take care of our dresses and want to preserve them for every Bride to try them on. We are located in a very nice neighborhood with plenty of good restaurants where you may celebrate after.
For the sake of our delicate, painstakingly made gowns, please try to avoid wearing heavy makeup or jewelry that could damage them during your visit. please no spray tans. We ask that you let the stylists
handle the gowns so the responsibility for the dresses is on them.
Don’t you sell bridesmaid dresses?
No. We have mother of the Bride and Prom dresses off the rack ONLY.